Frequently Asked Questions
Everything you need to know about your Pantera Official Store order.
What is the standard shipping timeframe?
Domestic orders typically arrive within 5-7 business days. International shipping varies by location but generally takes 10-14 business days.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a full refund.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How should I care for my Pantera apparel?
To preserve the quality of the prints and fabric, we recommend machine washing cold with like colors and tumble drying on low heat or air drying.
Can I track my order once it has shipped?
Yes, once your order is dispatched, you will receive an automated email containing your tracking number and a link to monitor your delivery status.
Are your products officially licensed?
Absolutely. Every item in the Pantera Official Store is 100% officially licensed merchandise, ensuring high-quality standards and direct support for the band.
